The Mill Creek Hotel
Where Luxury & Romance Meet

Terms and Conditions (If using a debit card, your card will be charged on your guanteed date, NOT authorized. Call 1-800-421-6834 for details.) No pack and plays, cribs allowed unless authorized by the general manager. All damage and fire code violations will be charged to any person violating the Mill Creek hotel rules or standard fire codes. All damage to guest rooms and excess cleaning or repairs will be billed to all guests at a minimum of $50.00 per hour and not to exclude all materials, paint, hardware, furniture and paint required.

Holiday and Special Events may be higher in price, call 1-800-421-6834 for details. Please note while making a reservation all polices will be quoted twice, supplied with your confirmation letter and supplied on our website at the bottom of every page of your hard copy.
If available, one night Saturday stays will carry an additional $30.00 service fee added to the price of the room. Service fees may be higher in Summer months. Rates based on double occupancy.
Two night minimum stay required on weekends. Holiday and Special Events may be higher. One night Saturday stays may have an additional cost if available. Prices based on double occupancy. Additional person charge may apply, 4 max to our suites. 14-day cancellation policy for all weekend reservations and 7-day cancellation policy for weekday reservations. June through August carry a 14-day cancellation policy for all reservations with holidays and special events carrying a 21-day cancellation policy. You will be responsible for the full amount of the reservation, unless the hotel can re-sell the room. The hotel does not refund for early departures.
10% discounts per night on stays of 5 days or more can not include above promotion and bronze and silver rooms can not apply. Call hotel for any other current specials. Weekly and Monthly rates available, call hotel representative. 10% is off of Normal rates and not valid for monthly specials or discounted rates. Rates Based on double occupancy, additional person charge for any person over 2, and 4 people maximum to each suite. No exceptions. Sorry no pets and no smoking. The Mill Creek hotel is proud to be Lake Geneva's only non-smoking hotel since opening in 2001. Rates are subject to change without notice. Rates are subject to state and local taxes. No Discounts can be applied with Bronze or Silver suites or in conjunction with any other Mill Creek Hotel Discounts or promotions.
At the Mill Creek Hotel we encourage our guests to shop around. We offer excellent values and the most consistent pricing for Lake Geneva's Newest Luxury suites with the finest service and amenities. Join the thousands of satisfied guests that have made the switch to The Mill Creek Hotel. Cancellation Policy: The Mill Creek Hotel has a two week cancellation policy for weekends, and one week cancellation policy for weekdays. Special Events and Holiday may be longer and could be up to 21 days. Call hotel for details. Also, June, July and August (Peak Season) come with a two week cancellation policy. No exceptions. Cancellation policies will be quoted at time of reservation as well and noted in your hard copy of your reservation. Two weeks prior your stay you room and tax will be charged for Summer Months.
Reservation Information & Procedures:
Check-Out time 11:00 am. Check-In time 3:00 pm. Reservations are non-transferable. No refunds for early check-outs. Changes in reservations must be approved one week in advance; however, unfortunately, we are not always able to accommodate your request. Sorry, no smoking or pets allowed.
Any changes of credit purchases or cancellations occuring after a credit card has been charged, there will be a percentage fee charged to guest to cover credit card fees and reversal costs. Thank you for your understanding.

Questions Please Call us at:
1-800-421-6834