Frequently Asked Questions

Here is a list of the most frequently asked questions by guests.

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Please Call (877) 624-5494 for more details.

Check in/out time Check in 3:00PM  check out time is 11 AM

Sorry, we do not allow any pets.

No, we do not charge a resort fee.

2 night minimum on weekends during peak season and all event and holiday weekends.

We are located in downtown walking distance to all shops, beach and restaurants.

We have an indoor pool and hot tub available from 7 am to 10:30 pm.

Yes, a cold “grab and go” breakfast is offered every morning from 7 am-10 am.

Yes, we offer gift certificates all year round. Gift certificates can be purchased by calling 262-248-6647.

Yes, we have corporate rates all year round. Please call the hotel for details.

No, we do not have an onsite restaurant, but we are within easy walking distance to 15 restaurant in downtown Lake Geneva.

Yes, we offer a variety of packages including golf, spa, skiing, adventure, family and romance. Visit our Lake Geneva Packages page for more information.

Our romance package includes a bouquet of roses, bottle of champagne, chocolate truffles, caramel popcorn, DVD rental, a fifty dollar dinner certificate, and a twenty dollar breakfast certificate.

We have our own discount loyalty program. We also have daily manager discounts. Please call the hotel for details.

All 33 suites have 1 private bedroom with a queen or king size bed as well as a queen size sofa sleeper in the living room. All suites have a max capacity of 4 persons.

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Call us at (877) 624-5494 or Email

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